Artlandish Gift Certificate

Test

Q. When will a Gift certificate expire?
A. Our gift certificates never expire.

Q. Can I add more value to a Gift Certificate?
A. No, once a Gift Certificate has been purchased the value cannot be increased. You can, however, purchase another gift certificate of any amount.

Q. Can a gift certificate be purchased using Layby?
A. No Layby can not be used for purchasing gift certificates.

Q. Can a gift certificate be used to pay off an artwork purchased on Layby?
A. Yes

Q. Can I return or refund a Gift Certificate?
A. Gift Certificate’s cannot be returned or refunded.

Q. Can I return purchases made with my Gift Certificate?
A. Our normal return policies apply. The only difference is in the case of a return where you don’t want to immediately swap for another artwork, the amount will be credited in the form it was used to make the payment. i.e. A gift certificate. Gift certificates can not be swapped for cash.

Q. How do I check my Gift Certificate balance?
A. You can check your balance by logging into your account and selecting Gift Certificates on your account page.

Shipping:

Shipping & Insurance is 100% Free Worldwide

Note: Some countries & local jurisdictions may charge import customs fees. Please check with your local customs office. Free shipping does not include any additional import duties, taxes or fees.

Guarantee & Refunds:

All artworks come with a 30-day 100% money back guarantee.

If, for whatever reason, on delivery of your artwork(s), you are not satisfied with your acquisition, you may return the artworks(s) for a full refund of the purchase price.

When requesting a refund all return shipping charges are to be borne by the customer and as all goods are the responsibility of the customer until they are received by us, we highly recommend that you insure the goods to be returned to the value of the purchase price.

This can usually be done easily through your local postage service or courier.

Exchanges:

The Artlandish 30-day exchange program means you may also swap your artwork(s) with something else up to the value of the originally purchased painting(s).

Simply notify Artlandish within 30 days of receiving your artwork that you wish to exchange it for another piece and then return the artwork to be exchanged.

The new artwork(s) chosen via exchange also enjoy Free worldwide shipping! You will only have to cover the return shipping costs of the artwork you wish to exchange.

Ochre / Kimberley artworks are shipped on canvas or linen, already stretched, ready to hang unless stated otherwise.

Acrylic artworks are shipped on canvas or linen un-stretched, rolled up in a cardboard tube unless stated otherwise.

These artworks will need to be stretched on a stretcher board before hanging.

This can be done by nearly any picture framer (highly recommended) or you can DIY if you’re confident in your handiwork.

There are numerous "how to" videos on YouTube showing you how to achieve this.