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Our Guarantee to you

All Aboriginal artworks and artifacts purchased through the Artlandish online gallery comes with a 7 day unconditional money back guarantee!

If, for whatever reason, on delivery of your artwork(s), you are not satisfied with your acquisition, you may return the artworks(s) for a full refund of the purchase price. You may also swap the item(s) for goods up to the value of the originally purchased item(s)

 

100% Confidence in purchasing with Artlandish

We provide this guarantee to you so you can feel completely confident in purchasing items through our online gallery.

Whilst the overwhelming majority of people have great success in selecting Aboriginal artworks online, there is nothing like seeing something in the flesh and we want all of our customers to be 100% satisfied with their purchase.

 

Exchange or money back, the choice is yours

In the event that you are not happy with your purchase, contact us within 7 days of the goods being delivered and notify us that you wish to return the goods for a full refund of the purchase price or you wish to exchange the item(s) for something else.

All return shipping charges are to be borne by the customer and as all goods are the responsibility of the customer until they are received by us, we highly recommend that you insure the goods to be returned to the value of the purchase price.

Please contact us if you require assistance with this.

Once the painting or artifact is received by Artlandish and is deemed to be in original condition to which they were sent, Artlandish will at that time provide the customer with a refund or will ship the exchanged goods.

We hope that this unconditional money back guarantee gives you the utmost confidence in shopping online with Artlandish.

Our aim is to ensure every one of our clients is completely satisfied with their unique piece of Authentic Indigenous Art and culture.

Money back guarantee
risk free art exchange

Artlandish FREE Exchange Program

Artlandish is offering a unique exchange program to give you even more piece of mind when purchasing through our online gallery. 

Under the program, in the event that you purchase an artwork and for any reason are not happy with it and wish to exchange it for another artwork, Artlandish will pay the shipping costs of sending the artwork back to us and then will pay for the new artwork to be sent out too.

This is on top of our already FREE worldwide shipping offer on all initial purchases.

This is to give you even more confidence that if you purchase online through Artlandish that you wont be out of pocket and you wont be stuck with something you’re not happy with.

We want you to feel completely comfortable acquiring artworks through our online gallery and this is just one more way we can instill that confidence in you that we will always look after you and the most important thing in out business is that you are completely happy with your purchase!

Conditions of the free exchange program

  • Program is open to purchases made through the Artlandish online gallery
  • The offer is for exchanges only
  • A customer may exchange more than once however this offer is only available for the first exchange.
  • Exchanges must be requested within 7 days of the delivery of the artwork.
  • Program is only available for artworks that can be sent un-stretched / rolled in a tube. This is almost all desert and acrylic artworks and excludes almost all ochre artworks, which must be sent stretched on the frame to avoid cracking.
  • As with all returns or exchanges, the artwork must be returned in the same condition it was delivered in and whilst we are paying the return shipping the  condition of the artwork is the customers responsibility until its delivered back to us.
  • It’s important that you keep the original packaging until the 7 day period for requesting an exchange has expired as exchanges preferably will be sent back in the same tube it was sent in.